Your Privacy is Important to Us.
Privacy Policy
Effective Date: 1/1/2021
At Carter’s Confident Care, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, [cartersconfidentcare.com], and when you engage with our services.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Identification Information
This includes details such as your name, address, email address, phone number, medical information, emergency contact information, and any other personal data you provide when submitting forms or communicating with us.Non-Personal Identification Information
This includes your browser type, device type, IP address, and browsing behavior on our website (through cookies or other tracking technologies).
2. How We Collect Information
We collect information in the following ways:
Directly from You
When you fill out forms on our website or communicate with us via email, phone, or other direct channels.Automatically
Through the use of cookies and other tracking technologies that help us improve our website and track user behavior.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing our in-home care services to you.
Communicating with you about your care, appointments, and inquiries.
Improving our website and services based on usage analytics.
Complying with legal obligations and regulatory requirements.
4. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information. SMS consent is not shared with third parties for marketing purposes. However, we may share your information in the following situations:
With Healthcare Providers
We may share your information with other healthcare professionals involved in providing care services to you.With Service Providers
We may share your information with trusted third-party service providers that assist in functions such as website hosting, email delivery, and other operational tasks.As Required by Law
We may disclose your information if required by law, such as to comply with a subpoena or other legal processes.Health Insurance Portability and Accountability Act (HIPAA)
We are committed to safeguarding your personal information. In addition to general security measures, we adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure that any health-related data we handle is protected and confidential.
We implement appropriate technical, administrative, and physical safeguards to secure your personal and health-related data. This includes encryption, secure data storage, and restricted access to authorized personnel only.
However, please note that while we take reasonable measures to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no data transmission method or storage system can be guaranteed 100% secure.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, or to resolve any disputes.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
Right to Access and Correct Your Data
You can request access to and correction of your personal data.Right to Deletion
You may request that we delete your personal data, subject to legal limitations.Right to Opt-Out
You can opt out of certain communications or data processing activities.
To exercise any of these rights, please contact us at [Cartersconfidentcare@gmail.com].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools may collect data about your device and browsing behavior. You can control cookie preferences through your browser settings, but disabling cookies may impact some functionality on our site.
9. Third-Party Websites
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to our website, and we are not responsible for the privacy practices of external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect on the date shown. We encourage you to review this page periodically to stay informed about how we protect your information.
11. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from CARTER'S CONFIDENT CARE. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:
Carter’s Confident Care
678 SE Baya Drive, Lake City, FL 32025
Carterconfidentcare@gmail.com
(386)361-3839